Privacy & Security

8 Bets Privacy Policy – Our Commitment to Protecting Your Data

Your personal information is our most important asset. Here at 8 Bets, we lay everything out transparently — what data you share with us, why you share it, and how we keep it safe.

Last Updated: 1 January 2026
SSL 256-bit
Encryption Protection
GDPR
Compliance with International Standards
0 Shares
Never Sold to Third Parties
72 Hours
Response to Data Requests
01

Introduction & Scope

8 Bets (https://8bets.im) is fully committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and why. By using the 8 Bets website or app, you consent to this Privacy Policy.

This policy should be read alongside our Terms & Conditions and Responsible Gaming PolicyThese three documents together form the complete legal basis of your relationship with 8 Bets.

Our Core Commitments: 8 Bets never sells your data to third parties. We only collect what is strictly necessary to operate our services.

This Privacy Policy applies to the 8bets.im website, mobile app, email communications, and all other 8 Bets digital services. If you access our services from outside Bangladesh, the laws of your country may also apply.


02

What Information We Collect

8 Bets collects only the information that's necessary. Here's a breakdown by category:

Data Type Example How We Collect Data
Identifying Information Full name, date of birth, national ID number Registration Form
Contact Information Mobile number, email address Registration Form
Payment Information BKash/Nagad/Rocket number, transaction ID Payment Processing
Device & Network Information IP address, browser type, operating system Automatically
Usage Data Betting history, login times, click patterns Platform Logs
KYC Documents National ID, passport, photo During the verification process

We do not collect sensitive information such as religion, political views, or health data. Full payment card numbers and CVV codes are never stored on our servers.

If you log in through a third-party platform (such as social media), that platform's data sharing policy will also apply.


03

Why We Collect Your Information

8 Bets uses your information only for specific, legitimate purposes — never beyond what is stated. Each purpose is clearly outlined below:

  • Account Creation & Management: To create your profile, ensure secure login, and resolve any account-related issues.
  • Payment Processing: To process deposits and withdrawals reliably and maintain your transaction history.
  • KYC Verification: To comply with international Anti-Money Laundering (AML) laws and prevent fraud.
  • Service Improvement: To analyze user behavior and improve the platform experience.
  • Customer Support: To provide fast and accurate resolution to your questions and complaints.
  • Promotional Communications: To send you bonus offers and updates with your consent (you can opt out at any time).
  • Legal Obligation: To meet regulatory requirements and comply with court orders.

Opt Out: To opt out of promotional emails or SMS, write to support@8bets.im or turn off notifications in your account settings.


04

How We Protect Your Data

To protect your data at 8 Bets, we have implemented the highest industry-standard technical and organizational measures. Our security framework operates across three layers:

  • Technical Security: All data transmissions use TLS 1.3 protocol and AES-256 encryption. Our servers are protected by firewalls and an Intrusion Detection System (IDS).
  • Access Controls: Only authorized personnel can access specific data. All access is logged and regularly audited.
  • Regular Review: Third-party cybersecurity experts regularly audit our systems for vulnerabilities.

Please keep in mind — no digital system is completely impenetrable. We do our best, but you should stay aware of the risks involved in transmitting data over the internet. Keep your password strong and never share it with anyone.

What to Do in a Security Incident: If you suspect unauthorized access to your account, contact us immediately at support@8bets.im. We will take action within 24 hours.


05

Cookie Policy

8 Bets uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help us improve our services.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security tokens Deleted at end of session
Functional Cookies Remembering language preferences and display settings 1 Year
Analytics Cookies Page visits and usage statistics 2 Years
Marketing Cookies Showing relevant ads and offers 30 Days

You can disable cookies from your browser settings. Please note that turning off essential cookies may cause certain features of the website to stop working properly.


06

Data Sharing with Third Parties

8 Bets never sells your data. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
  • KYC Service Provider: Licensed third-party providers may be used for identity verification purposes.
  • Law Enforcement Agencies: Data is disclosed when legally required by court order or regulatory authority.
  • Technology Service Provider: Cloud storage and hosting partners — all operating under strict confidentiality agreements.

All third parties with whom we share data operate under international data protection agreements and are not permitted to use your information for any other purpose.

In the event of a company merger or acquisition, user data may be transferred to the new entity. We will notify you in advance if this occurs.


07

Your Data Rights

As a user of 8 Bets, you have important rights over your personal data. Here's an overview in FAQ format:

You can find out what data we hold on you at any time. Send a request to support@8bets.im and we'll send you a full copy of your data within 72 hours.

If any of your details are incorrect, you can request a correction. General information can be updated from Account Settings. For KYC-related changes, please contact Support.

You can request deletion of your data. However, certain information (such as financial transaction records) must be retained for a specified period due to legal obligations.

You can object to marketing communications or profiling. Once you do, we will no longer use your data for that specific purpose.

You can request your data in a machine-readable format (JSON or CSV) and transfer it to another platform of your choice.

To exercise any of your rights support@8bets.im-. We will respond within 72 hours.


08

Data Retention

We retain your data only for as long as necessary. Below is a breakdown of retention periods by data type:

  • Account Information: Up to 5 years after account closure.
  • Financial Transaction Records: Up to 7 years, as required by legal obligations.
  • KYC Documents: Up to 5 years after account closure.
  • Customer Support Conversations: Up to 2 years after last contact.
  • Marketing Data: Deleted immediately upon opt-out.
  • Session Cookies: Deleted when the browser is closed.

Once the retention period ends, data is securely deleted or anonymized so that identification is no longer possible.


09

Protection of Minors' Data

8 Bets is strictly prohibited for anyone under 18. We do not collect data from minors. Age is verified at registration, and KYC documents may be requested in cases of suspected underage use.

If a parent or guardian believes their minor child has accidentally registered, please contact support@8bets.im immediately. We will close the account and delete all associated data without delay.

Responsible Gaming: To learn more about our minor protection measures, visit our Responsible Gaming Page View.


10

Policy Updates & Contact

8 Bets may update this Privacy Policy from time to time. For any significant changes, we'll send advance notice to your registered email or mobile number. Continued use of the site after such changes will be considered your acceptance of the updated policy.

For any questions about this Privacy Policy or your personal data, please reach out to us below:

  • Email: support@8bets.im
  • Website: https://8bets.im
  • Response Time: Within 72 Hours

The latest version of this policy is always available at https://8bets.im/privacy-policy. Previous versions can be provided upon request.

What Sets 8 Bets' Privacy Policy Apart

We don't just write policies — we live by them every day

Military-Grade Encryption

Every transaction and personal detail you submit is protected with AES-256 encryption — virtually impossible for hackers to crack.

We Don't Sell Your Data

8 Bets never sells your personal data to advertisers or third parties. This is a core principle we stand by.

In Your Control

View, correct, delete, or download your data — it's all in your hands. We respond to any request within 72 hours.

Compliance with International Standards

8 Bets operates in accordance with GDPR and international data protection standards. You're protected no matter where you are in the world.

Limited Retention Period

Your data is securely deleted once it is no longer needed. We do not retain information beyond its required period.

Transparent Communication

We'll notify you first whenever our policy changes. No hidden terms — everything is explained in plain language.

Start Betting in a Safe Environment

We are always committed to your privacy and data protection. Join 8 Bets and enjoy safe betting on a platform you can trust.

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